At Pioustravel, the privacy of our valued customers is of utmost importance. We strongly believe that personal information provided by our customers should never be shared with third parties without prior consent or specific request from the customer. Privacy is a fundamental right, and at Pioustravel, your information—such as contact number, email address, and physical address—is used solely for internal purposes and will not be sold or misused under any circumstances.
Your contact details are securely stored in our database and are used only to communicate with you during your travel journey—such as providing booking updates, travel itineraries, and service-related information. Afterward, we may also use this information to share news about our latest travel deals and offers, provided you have opted in to receive such communications.
We at Pioustravel strictly condemn any unauthorized access, misuse, or disclosure of customer data. To prevent such incidents, we follow strict internal guidelines and employ advanced security measures to safeguard your personal information. Any changes to our Privacy Policy will be promptly posted on this page.
If you have any questions or require further details about our Privacy Policy, please email us at support@pioustravel.com with the subject line: “Privacy Policy”. We will respond to all reasonable inquiries as quickly as possible.
We use robust firewalls and high-end security systems to monitor website traffic and financial transactions. Any suspicious activity—including unusual emails, website traffic, or payment behavior—is immediately investigated to ensure there is no breach of policy or security.
Our customer care team or authorized staff may contact you to verify transactions made through our platform. All financial transactions on our website are protected using 128-bit Secure Sockets Layer (SSL) encryption, a globally trusted technology developed by Netscape, Microsoft, and RSA Inc., and supported by all major web browsers.
Please note that any personal information you submit on our website—such as your name and email address—may be stored and used for service delivery and communication purposes. Like most websites, our server logs automatically collect general information such as your IP address, browser type, and cookies.
For online credit card payments, Pioustravel uses a secure third-party payment gateway provided by PayU. Importantly, we do not store your credit card details. Instead, your card information is encrypted and securely stored by Visa/MasterCard through PayU’s PCI-DSS compliant systems.
Our online payment gateway is fully compliant with PCI-DSS standards, and all data transferred between Pioustravel and the payment bank is encrypted using a 128-bit SSL certificate powered by Dialect. This means your financial details are stored in Dialect’s secure, encrypted vaults, ensuring they cannot be accessed or misused by malicious third parties. Neither Pioustravel nor our employees have access to your full credit card information, as Dialect automatically truncates sensitive data.
We do not allow individuals under the age of 18 to register or use our services. By accessing our website or using our services, you confirm that you are at least 18 years old.
While Pioustravel makes every effort to uphold the standards outlined in this Privacy Policy, we cannot guarantee absolute security due to factors beyond our control. Therefore, we disclaim all warranties or representations regarding the uninterrupted protection or non-disclosure of data.
Please note that this Privacy Policy applies only to Pioustravel and its controlled platforms. It does not extend to third-party websites, services, or entities not owned or operated by us, nor to individuals who are not our employees or under our direct supervision.
